HOA Cloud operations tour

Compliance keeps an association out of trouble. But most days, running one is about everything else: a dishwasher that won't drain in unit 103, a pool gate that won't latch, a budget to adopt, and an owner who wants to add a patio and a pergola.

HOA Cloud runs that side of the association too, in the same place your compliance lives. The board, the manager, the office team, and every owner work from one shared record, instead of email threads and spreadsheets.

It starts when an owner reports a problem. They submit a maintenance request from their phone, with photos, and it lands in the office queue, sorted by property, priority, and status, so nothing gets lost in someone's inbox.

From there, a request becomes a work order. Assign a vendor, and they get a secure link where they can send an estimate, check in on site, upload their invoice, and close out the job. Every status change is logged, and every cost is tracked.

Each vendor's insurance certificates, licenses, and W-9s stay on file. HOA Cloud tracks the expiration dates and updates every vendor's compliance status daily, so you can see who's covered at a glance.

When a rule is broken, the violation runs from the first notice through fines, including the committee hearing Florida requires before a fine can be imposed. Owners see it in their portal, and can respond or appeal right there.

Owners submit architectural requests, like that patio and pergola, with plans and photos attached. The board reviews each one, comments, and approves or denies it, and every decision stays on the record.

Owners reserve the clubhouse, the fitness center, or the pool themselves. HOA Cloud blocks double bookings, and any amenity can require approval first.

Meetings run here too: notices, agendas, proxies, and minutes, with approval of the minutes built in. And at election time, owners who've consented to electronic voting can cast a secure ballot online.

To keep everyone informed, post announcements to the owner portal and send them by email, mark what's urgent, and see how many owners have viewed each one.

The office always knows who lives where. Every unit's owners and tenants, their contact details, emergency contacts, and account status are one search away.

When a unit sells or rents, the paperwork runs here too: estoppel certificates, transfer and lease applications, and the board's approval vote.

On the money side, the board gets real books. Build next year's budget from this year's actuals, propose it, and adopt it. Then run more than twenty reports, from the balance sheet and income statement to budget versus actual and delinquency aging. Owners see their balance and full ledger in their portal.

For management companies, every association you manage sits in one portfolio. Assign your team, track contracts and vendor invoices, and follow work orders across every community, from one login.

And there's an assistant built in. Ask it, in plain English, to reserve a tennis court for Saturday, or to turn a request into a work order. It tells you exactly what it's about to do, and waits for your go-ahead before it changes anything.

Compliance and the day to day, in one place, built for Florida associations. See it with your own community. Book a 30-minute walkthrough at hoacloud.app.